Privacy Policy
Last updated: January 2026
Ocean Tiles Company Ltd ("we", "us", or "our") operates the website oceantiles.net. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website.
1. Information We Collect
We may collect the following types of information:
- Usage Data: Information automatically collected when you visit our site, including your IP address, browser type, pages visited, time and date of visit, and time spent on pages. This is collected via Google Analytics.
- Contact Enquiries: If you contact us by phone or email, we may retain your name, phone number, email address, and the content of your message to respond to your enquiry.
- Cookie Data: We use cookies and similar tracking technologies to track activity on our website. See Section 4 for details.
2. How We Use Your Information
We use the information we collect for the following purposes:
- To analyse website traffic and understand how visitors use our site (Google Analytics)
- To measure the effectiveness of our Google Ads campaigns (Google Ads conversion tracking)
- To respond to enquiries and provide customer support
- To improve our website content and user experience
3. Google Analytics and Advertising
We use Google Analytics (GA4) to collect anonymised data about how visitors use our website. This data includes page views, session duration, and general geographic location. Google Analytics uses cookies to collect this information. We also use Google Ads conversion tracking (AW-987210008) to measure enquiries and calls generated by our advertising.
You can opt out of Google Analytics tracking by using the Google Analytics Opt-out Browser Add-on.
These analytics scripts only load after you accept cookies via the consent banner on our website.
4. Cookies
Cookies are small text files stored on your device. We use cookies for the following purposes:
- Analytics Cookies: Set by Google Analytics to track website usage (only after consent).
- Advertising Cookies: Set by Google Ads to track conversions from our advertisements (only after consent).
- Preference Cookies: We store your cookie consent preference in your browser's local storage.
You can control cookies through your browser settings. Disabling cookies may affect the functionality of some parts of our website.
5. Data Retention
Google Analytics retains data for 26 months by default. Contact enquiry information is retained for as long as necessary to fulfil the purpose for which it was collected, typically up to 2 years.
6. Data Sharing
We do not sell your personal information. We may share data with:
- Google LLC: For analytics and advertising measurement (subject to Google's Privacy Policy).
- Service Providers: Third parties that assist us in operating our website, provided they agree to keep your information confidential.
- Legal Authorities: If required by law or to protect our rights.
7. Your Rights
Depending on your location, you may have the following rights regarding your personal data:
- Right of Access: You can request a copy of the personal data we hold about you.
- Right to Deletion: You can request that we delete your personal data.
- Right to Correction: You can request that we correct inaccurate personal data.
- Right to Object: You can object to us processing your personal data for certain purposes.
To exercise any of these rights, please contact us at +233 59 292 3901.
8. Security
We take reasonable technical and organisational measures to protect your personal information. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
9. Third-Party Links
Our website may contain links to external websites (such as Google Maps). We are not responsible for the privacy practices of those websites and encourage you to review their privacy policies.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by updating the "Last updated" date at the top of this page. Continued use of our website after such changes constitutes your acceptance of the updated policy.
11. Contact Us
If you have any questions about this Privacy Policy, please contact us:
- Ocean Tiles Company Ltd
- 19 Nii Kodia Rd, Accra, Ghana
- Phone: +233 59 292 3901